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Best Practice: Website Design

Table of Contents

  • Overall Design Goals
    • Make it immediately clear what the firm does / what problem they solve 
    • Try to drive users deeper into the site
    • Establish the firm’s credibility / authority
    • Gain the visitors trust
    • Be conversion-focused
  • Colors/Images/ Themes
    • Use local elements if possible (photos of landmarks or other recognizable POIs in the firm’s primary geo)
    • Use imagery of the the business’s ideal client if compatible with the design (use your discretion)
    • Use a color palette with at least 3 colors that includes at least one contrast color
  • Headers / Hero / Navigation
    • Be mindful of what is / is not included above the fold
    • If the client offers free consults or free estimates, try to include that in the header or another high visibility area where the visitor may be at a decision-making step.
    • Keep user experience in mind for navigation menu. Put high-traffic sub-pages in a bucket navigation, in addition to in the main menu
    • For internal page hero images, we should use a maximum of 500px height on desktop to avoid pushing page content down too far.
  • Body / Content Structure
    • Try to create a “funnel” that leads the user into taking action
    • If possible, showcase a process or what the client can expect working with the firm / business
    • Ensure the content is scannable and focus / emphasis is drawn to conversion points (phone numbers, buttons, forms, etc).
    • Make use of headings, subheadings and inline buttons accordingly
    • Demonstrate how the firm / business can help solve the visitors problems / ease their concerns.
      • If there is a problem that they solve, make them the “hero”.
    • Try to make the visitor “like” the firm/business.
      • It’s important for them to seem approachable if they will be trusting them with a legal matter or to perform an expensive service in their home, etc.